|
|
 |
 |
|
|
Support > Billing Information |
|
|
Billing Information |
|
|
If you have questions
on billing, send us an email at billing@virusnomore.com
Virusnomore bills it's clients
annually. When you first sign
up, you can pay by credit card. One
month prior to the beginning of your
next billing cycle, you will be notified
via email to see if you would like to
renew your account(s) with us.
|
|
Payment Methods |
|
|
Credit
Card Payment: This is our preferred
method of payment. If your credit card
has expired or if you would like to
update your card information with us,
please contact us at billing@virusnomore.com
* Please note that the charge will appear
in your credit card statement as "WP
- I Venture Circulation", "I Venture
Circulation", "Paysystem.com" or "Revecom.com".
Virusnomore will notify you via
email one month prior to your account
renewal. Should you decide to stay with
us for our antivirus service, or if
you would like to cancel, please reply
our email and let us know.
|
|
Account Deactivations |
|
|
An account
would be deactivated if the following
ever occurs:
1) Non-payment
2) Non-compliance with our policies
We must ask all of our clients to understand
that just as you must take measures
to protect your business, so must we.
We provide email antivirus services
for many individuals and businesses,
therefore it is necessary for us to
establish Terms Of Use that will protect
both our company as well as those registered
to our services.
Here is our procedure for account
disabling/deletion:
1) Non-Payment: We will notify
you via email one month prior to your
next billing cycle. If, for some reason,
your payment is not received by the
date specified in the renewal notice,
we will suspend your email antivirus
service. This means that all your incoming
emails will not be scanned by our server,
and they will be routed to you the way
they were prior registering to our services.
The suspension will continue for
two weeks, if we still do not receive
payment within that two weeks period,
we will deactivate your account permanently.
If your account has been deactivated
due to non-payment, please contact our
billing department at billing@virusnomore.com.
2) Non-Compliance With Our Policy:
If your account does not comply with
our Terms Of Use, we will investigate
the matter and, if necessary, either
suspend or delete your account depending
on the issue. However, we ask that if
you are doing anything with your account
that you feel may come close to breaking
our Terms Of Service, please notify
us so that we may help you.
|
|
|
|
|
