1. Why is V-Protect important for my
mailbox?
Most of the computer viruses are delivered
through e-mail. Therefore the best way to
protect your mailbox is to have virus email
protection.
2. Will I be informed if any of my e-mails
is found to be infected by virus?
Yes, we will quarantine any email that is
detected with virus and notify you and the
original sender via e-mail. All scanned
e-mails will be indicated with the message
"This e-mail was scanned by VirusNoMore
V-Protect".
3. Does V-Protect 100% guarantee no virus
infection after subscription?
Yes, unless the e-mail virus is delivered
before the virus pattern is available or
through other sources such as file downloads,
disketts, etc. To enhance your protection,
we ensure prompt update of new virus patterns
on an hourly basis, every day. V-Protect
only scan for viruses that come in through
emails only.
4. How often will the virus pattern be
updated?
VirusNoMore will update the virus pattern
on an hourly basis, 24x7, 365 days a year.
5. Will I be receiving notification of
an updated virus pattern?
Updating virus pattern is an hourly activity.
Therefore, VirusNoMore does not generate
additional e-mail notifications.
6. Will this service scan e-mail attachments
only, or body text as well?
All content of the e-mail will be scanned,
including attachments and body text.
7. Will V-Protect email scanning delay
the time of email delivery?
V-Protect scanning will only cause a delay
of 1 or 2 seconds in a normal message’s
normal delivery time. A very large message
will take a little longer.
8. Am I still in control of my e-mail?
Yes, you are in complete control at all
times. The service can be stopped at any
time and the detour restored to its original
destination. We can make this change or
it can be simply done, without our participation,
by your calling the company that hosts your
e-mail server and domain.
9. Will VirusNoMore lose my mail?
No. With the exception of infected messages,
VirusNoMore immediately forwards all e-mail
messages onto the original e-mail server
and user
10. What if I have exceeded the maximum
scanned email per month?
You will still be receiving the emails.
We will send you a notification when you
are approaching your maximum limit.
11. Does V-Protect scanning include incoming
and outgoing emails?
V-Protect scans incoming emails only.
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